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Secure Online Computer Service and Support
 for Apple® and Windows® Devices


Serving Happy Customers in the Rogue Valley and Worldwide since 2008!

Desktops • Laptops • Tablets • iPods
Printers • Scanners • Networking • WiFi

Always FREE Diagnosis & Troubleshooting
$30, $60, & $90 Flat Rates
30 Day Satisfaction Guarantee

From the comfort and convenience of your own home or office, receive secure real-time technical computer support for all your devices!

ALL our services are backed by our 30 Day Satisfaction Guarantee
 

How to get a FREE Diagnosis

In four easy steps... Here's what you do:

STEP 1

BEGIN with LIVE CHAT
and Chat with us Now!

We can begin your FREE Diagnosis with our LIVE CHAT feature,  Click the tab and let's get started!  

If you've reached us after business hours, or while we are helping another customer, please go to
Step Two and Request a FREE Diagnosis.



STEP 2

No LIVE Chat ?
Request a FREE Diagnosis

Click the "Request a Free Diagnosis " tab below.  Tell us what are your needs for Computer Support Services and tell us how to reach you.

That's all; no credit card required.

STEP 3

We'll contact you ASAP!
Check your Email

Once we receive your request we Email you a link to our Online Calendar so you can schedule your FREE Diagnosis when it is most convenient for you.

We need your name, Email, and a contact phone number in order to schedule your appointment. 

STEP 4

Enjoy your FREE
 Diagnosis Session!

You will immediately receive a confirmation Email about your scheduled session from us.

 Click the tab and let's get started!

*happy customer feedback*

“Reason for Service: Slow MacBook®.
Level of Satisfaction: High
Happy with Service: Very Happy...   personal service, pick up and delivery, friendly and patient.  ”

“Reason for Service: suspicion of  computer having been compromised, due to credit cards used to pay for purchases online having been compromised.
Level of Satisfaction:  High
Happy with Service:  Very Happy...reviewed all options and assoiated costs including replacing computer, replacing/upgrading hard drive, and scanning computer for spyware/viruses...walked me thru ordering hardware to ensure the right part was ordered... very communicative about delivery times... computer returned without ANY issues with re-installment of software and files..."

“Reason for Service: Checking and reinstalling files after computer crashed; fine-tuning computer; uninstalling unnecessary programs.
Level of Satisfaction: High 
Happy with Service: Very Happy… takes time explaining … offers helpful suggestions… I learned a lot.  ”

Residential Remote Computer Services & Flat Fees

Pay for your online service safely and securely through PayPal®.

FREE 30 MINUTE SECURE REMOTE DIAGNOSIS

No charge if your session
runs longer

30 minutes of detailed analytical diagnosis, zeroing in on your reported issues and areas of concern.


Click "Request for Support" to get started!

$30/30 Minute Secure Remote Service Session

No additonal charge if 
your session runs longer

Manage OS Upgrades
PC Tune Up
Software Install/Setup
Digital Camera Help
iPad, iPod, and MP3 Support
Green PC Optimization
*File /Data Recovery
*PC to PC File/Data Transfer
*Simple = 10 GB 


$60/60 Minute Secure Remote Service Session

No additonal charge if 
your session runs longer

Virus/Malware Removal
Network/Router Support
Wireless Security
Networking Configuration
iPhone Setup & Synch iPhone/iPad/iPod Support
Microsoft Office Support

Email Setup/Support
Quickbooks Support
Install Data Backup System
Install Uninterruptible Power Supply (UPS)
 Printer/Scanner Support
Home Networking:
Add A Device
**Data Recovery
**Manual Data Backup
** PC to PC Data Transfer
**Moderate = 10+ GB – 20 GB 

$90/90 Minute Secure Remote Service Session

No additonal charge if 
your session runs longer

New Computer/Device
Set-Up
***Data Recovery
***PC to PC Data Transfer
***Manual Data Backup
*** Complex = more
 than 20+ GB
 

Hardware  Services
$90 Labor Rate


PLUS NECESSARY PARTS

REPAIRS & UPGRADES
Manufacturer Specified Parts;  No Mark-up.
 Drop Off / Pick Up
 in Rogue River only.

Submit a Request for Support Ticket 

We will respond ASAP or next business day if after hours.
Check our Knowledge Base for current user concerns.