website software

The Rogue Valley's LOCAL
ONLINE and ON-Site "At Your Door" Computer Repair & Support Service

FREE  DIAGNOSIS  from  a  CompTIA®
 A+  Certified  Technician

30 Day Satisfaction Guarantee

Give us a call today to discuss
all your computer service needs!

Monday thru Friday
9 am to 4 pm
5 4 1 . 5 8 2 . 0 3 4 5

Use our “Request Appointment” feature
to schedule your FREE Diagnosis!

We accept PayPal®, Debit & Credit
 Cards, Local and Traveller's Checks


Read Linda C.'s review of Happy-Computing.Net on Yelp

Medford, OR

Reason for Service:

Recover password, manage Windows® updates, check malware protection.

Level of Satisfaction: High

Happy with Service: Very Happy

J.G., Azalea, OR

Reason for Service:

Computer running slow, strange
pop-ups, suspected viruses.

Level of Satisfaction: High

Happy with Service: Very Happy...
very knowledgeable and efficient... doesn't charge for assessing what the problem is... very honest and diligent. ”

K. L., Ashland, OR

All work backed by our 30 Day Satisfaction Guarantee.

Service Fees

Our Online Services are offered a la Cârte Flat Fee, ranging from $70 to $105 per service.  Our Online Services are grouped together by length of time it usually takes to complete the service. In some cases we may need more time, but there is never an additional cost to you. All our services are backed by our 30 Day Satisfaction Guarantee.

Our Hardware Repair/Upgrade services are offered at two different prices: an In-Shop price and Onsite price.  Client is responsible for purchasing of parts if needed.

All Online Services with the exception of FREE Diagnosis, are required to be pre-paid in advance.  We have made it easy to do so through our online scheduling program which utilizes PayPal®.

 We accept local Personal Checks and Traveller's Checks.  We also accept Debit and Credit Cards which are processed through PayPal® secure Online Services.  If you need an invoice for your records please let us know; we are happy to supply you with one.

Our On-Site Services are not priced a la Cârte but by the hour and half hour, and may incur additional charges,  such as "Out of Service Area Trip Fees".  Full details about our On-Site Services and "Out of Service Area Trip Fees" can be found on our "Terms of Use" page on this website.  If you believe you need On-Site service, please give us a call to discuss your service needs at  541-528-0345, or use the "Request Appointment" button to the left.

Our Cancellation & Refund Policies for computer support services can also
be found on the "Terms of Use" page on this website.

FREE 30 Minute Diagnosis

ONLINE & On-Site Service

Up to 30 minutes FREE* Diagnosis and Troubleshooting.  We will thoroughly go through your equipment to determine what it will take to service or upgrade it to meet your desired outcome.

If diagnosis cannot be completed within 30 minutes, equipment may be brought into our Shop for further diagnostics at no additional cost to you.

*If drop off in downtown Rogue River or Grants Pass is not an option, pick-up and delivery can be arranged throughout the Rogue Valley.  Please call us at 541-582-0345 to arrange a pick up.

Use the "Request Appointment" button on the left to schedule your FREE 30 minute Secure Remote Online Computer Service Diagnosis session.

One Hour A la Cârte Services
ONLINE & IN-SHOP $70 • ON-SITE $110 

Virus/Malware Removal
Manage Operating System Updates &
Software Install/Setup
Digital Camera Help
Printer/Scanner Support
Network/Router Support
Wireless Security
Fix Critical Operating System Errors
Networking Configuration
iPhone Setup & Synch
iPad, iPod, Tablet, & Portables Support
Microsoft Office Support
Email Setup/Support
Quickbooks Support
Install Data Backup System
Install Uninterruptible Power Supply
Add a Device to your Network
File/Data Recovery:  Up to 20 GB
Manual Data Backup:  Up to 20 GB
PC to PC Data Transfer:  Up to 20 GB

Use the "Request Appointment" button on the left to schedule your Secure Remote Online Computer Service session.

1 1/2 Hour A la Cârte Services
ONLINE & IN-SHOP $105 • ON-SITE $165

New Computer/Network Device Set-Up
File/Data Recovery: 20 GB or More
Manual Data Backup: 20 GB or More
PC to PC Data Transfer: 20 GB or More

Use the "Request Appointment" button on the left to schedule your Secure Remote Online Computer Service session.

Hardware Services
IN-SHOP $100 • ON-SITE $150

One Hour Minimum

This service includes Repairs and Upgrades, including LCD Screens, Hard Drives, RAM upgrades, keyboard replacements, fans, power supplies, and more. Does not include any necessary manufacturer specified parts.  Also does not include on-site service fee and possible out of service area Trip Fee.

FREE Drop Off in Rogue River & Wimer.

Hardware Pick Up & Delivery Services available throughout Rogue Valley. See Hardware Services page for full details, or call us at 541-582-0345 to schedule.

Use the "Request Appointment" button on the left to schedule your drop-off of hardware in local service area of Rogue River and Wimer, Oregon.

• Windows® / Apple® Knowledge Base

Need a FREE Secure Online Diagnosis?
Need to schedule a Hardware Drop-Off?

We have two ways to contact us for Computer Support.  

1.  Click on the "Request Appointment" tab on the left and fill out the contact form;
OR . . . 

2.  Submit a Request for Support Ticket through our "Helpdesk".  Just click on the "Helpdesk" button immediately below.   It is not necessary to have an account to submit a Ticket.

In either case and we will get you on our schedule for Service immediately!

Visit our Helpdesk Knowledge-base for up-to-date information on the latest security measures, Operating System updates, Office 365 Tips & Tricks, and much more!