how to create your own website


The Rogue Valley's LOCAL
ONLINE and ON-Site "At Your Door" Computer Repair & Support Service
for 
DESKTOPS, LAPTOPS, PRINTERS, TABLETS, iPODS, iPHONES, NETWORK DEVICES, INTERNAL & EXTERNAL DRIVES 

CompTIA® A+ Certified Technician

30 Day Satisfaction Guarantee

Give us a call today to discuss
all your computer service needs!

Monday thru Friday
9 am to 4 pm
5 4 1 . 5 8 2 . 0 3 4 5

Use our CONTACT US form
to immediately get on our
Calendar for a FREE Diagnosis

We accept PayPal®, Debit & Credit
 Cards, Local and Traveller's Checks

Serving the Rogue Valley since 2008! 

Reason for Service:

Install new version of Kaspersky® Internet Security program & clean up some other stuff on our computer.

Level of Satisfaction: High

Happy with Service: Very Happy

A. S., Medford, OR

Reason for Service:

Recover password, manage Windows® updates, check malware protection.

Level of Satisfaction: High

Happy with Service: Very Happy

J.G., Azalea, OR

Reason for Service:

Computer running slow, strange
pop-ups, suspected viruses.

Level of Satisfaction: High

Happy with Service: Very Happy...
very knowledgeable and efficient... doesn't charge for assessing what the problem is... very honest and diligent. ”


K. L., Ashland, OR

All work backed by our 30 Day Satisfaction Guarantee.

PRICING TABLE

Our Services are offered A la Cârte Flat Fee, ranging from $40 to $110 per service.* Online Services with the exception of FREE Diagnosis, are pre-paid in advance via PayPal®.  We have grouped them together by amount of time it usually takes to complete the service.  In some cases we may need more time, but there is never an additional cost to you.  All our services are backed by our 30 Day Satisfaction Guarantee.  *On-Site Services may incur additional charges.

We accept local Personal Checks and Traveller's Checks,  plus Debit and Credit Cards which are 
processed through PayPal® secure Online Services.

Our Payment, Cancellation& Refund Policies for computer support services can
be found in the "Terms of Use and Cancellation Policies" page on this website.

FREE Diagnosis*

Online & On-Site Service

Up to 30 minutes FREE* Diagnosis and Troubleshooting. If diagnosis cannot be completed within 30 minutes, equipment may be brought into our Shop for further diagnostics at no additional cost to you.

We will thoroughly go through your equipment to determine what it will take to service or upgrade it to meet your desired outcome.

*If drop off is not an option, pick-up and delivery can be arranged throughout the Rogue Valley.

Use the "Contact Us" button on the left to schedule your FREE 30 minute Secure Remote Online Computer Service Diagnosis session, or submit a Ticket through our Helpdesk below.

Half-Hour A la Cârte Services

Online & On-Site Service

PC Tune Up
Software Install/Setup
Digital Camera Help
File/Data Recovery up to 10 GB
Manual Data Backup up to 10 GB
PC to PC File/Data Transfer up to 10 GB

Use the "Contact Us" button on the left to schedule your Secure Remote Online Computer Service session, or submit a Ticket through our Helpdesk below.

One Hour A la Cârte Services

Online & On-Site Service

Virus/Malware Removal
Manage Operating System Updates &
Upgrades
Printer/Scanner Support
Network/Router Support
Wireless Security
Fix Critical Operating System Errors
Networking Configuration
iPhone Setup & Synch
iPad, iPod, Tablets, & Portables Support
Microsoft Office Support
Email Setup/Support
Quickbooks Support
Install Data Backup System
Install Uninterruptible Power Supply
Add a Device to your Network
File/Data Recovery: 10 GB – 20 GB
Manual Data Backup: 10 GB – 20 GB
PC to PC Data Transfer: 10 GB – 20 GB

Use the "Contact Us" button on the left to schedule your Secure Remote Online Computer Service session, or submit a Ticket through our Helpdesk below.

Hour & Half A la Cârte Services

In-Shop Services

New Computer/Network Device Set-Up
File/Data Recovery: 20 GB or More
Manual Data Backup: 20 GB or More
PC to PC Data Transfer: 20 GB or More

Use the "Contact Us" button on the left to schedule your Secure Remote Online Computer Service session, or submit a Ticket through our Helpdesk below.

Hardware Services

Online & On-Site Service

This service includes Repairs and Upgrades, including LCD Screens, Hard Drives, RAM upgrades, keyboard replacements, fans, power supplies, and more. Does not include any necessary manufacturer specified parts.

FREE Drop Off in Rogue River & Wimer.

Hardware Pick Up & Delivery Services available throughout Rogue Valley. See Hardware Services page for full details,
or call us at 541-582-0345 to schedule.

Use the "Contact Us" button on the left to schedule your drop-off of hardware in local service area of Rogue River and Wimer, Oregon, or submit a Ticket through our Helpdesk below.

• HELPDESK  
• Windows® / Apple® Knowledge Base

Want to schedule a FREE Online Diagnosis? Need to schedule a Hardware Drop-Off?

Submit a Support Ticket through our "Helpdesk" and we will get you on the schedule immediately!  It is not necessary to have an account to submit a Ticket.

Visit our knowledge base for up-to-date information on the latest security measures, Operating System updates, Office 365 Tips & Tricks, and much more!