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IT Services for Commercial Businesses

Serving the Rogue Valley and Southern Oregon since 2008!  We offer both On-Site At Your Door and Secure Remote Internet Repair Services for local Southern Oregon Rogue Valley business clients.  Our Flat Rate Services are backed by our 30 Day Satisfaction Guarantee coupled with old-fashioned customer support.

Managed Service Plans 
Ask us about our "Managed Service Plans" designed to take computer maintenance off the hands of the small business owner, while providing industry standard solutions to security.  Areas we cover include:


• Safeguarding Data Managed Service
Keep your Data Secure through automated data back-ups, external hard-drives, and/or various cloud services.  Based upon your business cycles and needs we can advise the best most cost effective avenue to take to stay secure.


• Information Security Managed Service
Is your WiFi network secure?  How up to date are your passwords? What preventative systems do you have that may be outdated?  We can advise you and configure your WiFi security, as well as your Routers, Modems, and Firewalls.  We can also test for efficacy of current Password protection and update as needed, as well as implement and maintain Network Monitoring systems.  If you have a large client base you will certainly want to safeguard their and your data.


• Software Updates Managed Service
Includes Operating System and Software Applications installs and updates (Office, Quickbooks, etc.), software sourcing, and upgrades.

• Hardware Upgrade Managed Service
Hardware sourcing, upgrades via installation and/or repair, and networking.


Give us a call today at 541-582-0345 and let us explain how we can bring peace of mind to routine maintenance and security.

All work backed by our 30 Day Satisfaction Guarantee.

MANAGED SERVICES MENU

a LA CÂRTE
Flat Fee Services
from $40 to $110

Per Device

Manage OS Updates & Upgrades 
Virus/Malware Removal
File /Data Recovery 
Wireless Security
Router/Network Support
Software Install/Setup Microsoft Office Support
Quickbooks Support
Printer/Scanner Support 
Email Setup/Support
Manual Data Backup
PC to PC File/Data Transfer New Computer/
Device Set-Up
Networking Configuration: Add A Device 
iPhone Support
iPad, iPod, MP3 Support Digital Camera Support 
Green PC Optimization

*CLICK HERE for full details of Hardware Repair Costs

Managed Service Monthly

One Session or once per month, up to four devices; $70/1 HR.

OS Updates
Security & Virus Scans/Updates
Printer Driver Updates






Managed Service  
Bi-Monthly

Two Sessions or twice per month, up to four devices; $140/2 HR.

OS Updates
Security & Virus Scans/Updates
Printer Driver Updates
Manage Bi-Monthly File/Data Back-Ups




Managed Service Weekly

Four Sessions or once per week, up to four devices; $280/4 HR.

OS Updates
Security & Virus Scans/Updates
Printer Driver Updates
Manage Weekly File/
Data Back-Ups
Manage Software Updates
Router/NetworkSupport
Email Setup/Support

SAME-DAY EMERGENCY SERVICE:

We understand that having a machine or network down can mean loss of revenue, and waiting for an opening on our repair calendar just won't work.  We offer our "Same-Day Emeregency Services" at a $100.00 emergency fee in addition to service charges, cost of parts if needed, and/or other on-site service fees as applicable.  Does not apply to clients with a "Managed Service Plan".



OUT OF AREA TRIP FEE:

Clients who need or request on-site service will incur a trip fee for the following Rogue Valley areas:

Grants Pass/Gold Hill: $10.00

Central Point, Sam's Valley, Medford, White City, Murphy, Merlin,

and Phoenix: $20.00;

Talent, Ashland, Jacksonville, and The Applegate Valley, Eagle Point: $30.00.

• HELPDESK  
• Windows® / Apple® Knowledge Base

Want to schedule a FREE Online Diagnosis? Need to schedule a Hardware Drop-Off?

Submit a Support Ticket through our "Helpdesk" and we will get you on the schedule immediately!  It is not necessary to have an account to submit a Ticket.

Visit our knowledge base for up-to-date information on the latest security measures, Operating System updates, Office 365 Tips & Tricks, and much more!