https://mobirise.com/



Commercial Services

We offer both On-Site At Your Door and Secure Remote Internet Repair Services for local Southern Oregon Rogue Valley business clients.

Our Flat Rate Services are backed by our 30 Day Satisfaction Guarantee coupled with old-fashioned customer support.



"SERVICE LEVEL AGREEMENTS": 
Ask us about our "Service Level Agreements" which add that extra level of safety and security needed in today’s business climate. We offer:

• Data Security/Disaster Recovery: automated data back-ups,
   external hard-drives, cloud services
• Information Security: WiFi security; Routers, Modems, Firewalls;
   Password protection;  Monitoring systems
•  Monitoring, Alerting, & SysAdmin: Threat detection/Malware
    scanning, Software Update management; Systems redundancy;
    Hardware/Software sourcing, upgrades,  and networking

Service Level Agreements are billed at discounts off our published service prices.  Give us a call today and let us explain how we can bring peace of mind to routine maintenance and security.


"SAME-DAY EMERGENCY SERVICE":
We also offer "Same-Day Emergency Service" for our Commercial clients only.  We understand that having a machine or network down for any reason can mean loss of revenue and more.  Clients who require "Same-Day Emeregency Services" will be assessed a $90.00 emergency fee in addition to our flat fee service charges, labor charges, and/or on-site service fee as applicable.

OUT OF AREA ON-SITE TRIP FEE:
Clients who require on-site service (for scheduled service or emergency service) will asses a trip fee for the following areas:

Grants Pass and Gold Hill: $10.00; Central Point, Sam's Valley, Medford, Eagle Point, Jacksonville, and Phoenix: $20.00; Talent, Ashland and The Applegate: $30.00.

ALL our services are backed by our 30 Day Satisfaction Guarantee
 

Submit a Request for Support Ticket

Click on the white cross in the circle below,
 and complete the form. 

If this is an emergency we will respond ASAP;
 otherwise the next business day.
 


Check our Knowledge Base for tips and tricks for Windows® and Macintosh® operating systems.

*happy customer feedback*

"Reason for Service: install new version of Kaspersky Internet Security program & clean up some other stuff on our computer.
Level of Satisfaction: High
Happy with Service: Very Happy."

"Reason for Service: recover password, manage windows updates, check malware protection. 
Level of Satisfaction: High
Happy with Service: Very Happy. " J.G., Azalea, OR

“Reason for Service: computer running slow, strange pop-ups, suspected viruses.
Level of Satisfaction: High
Happy with Service: Very Happy... very knowledgeable and efficient... doesn't charge for assessing what the problem is...  very honest and diligent. ”

Remote Computer Services & Flat Fees

for Commerical Clients

Pay for your online service safely and securely through PayPal®.

FREE 30 MINUTE SECURE REMOTE DIAGNOSIS

No charge if your session
runs longer

30 minutes of detailed analytical diagnosis, zeroing in on your reported issues and areas of concern.


Click "Send Request for Support" to get started!

$30/30 Minute Secure Remote Service Session

No additonal charge if 
your session runs longer

Manage OS Upgrades
PC Tune Up
Software Install/Setup
Digital Camera Help
iPad, iPod, and MP3 Support
Green PC Optimization
*File /Data Recovery
*PC to PC File/Data Transfer
*Simple = 10 GB 


$60/60 Minute Secure Remote Service Session

No additonal charge if 
your session runs longer

Virus/Malware Removal
Network/Router Support
Wireless Security
Networking Configuration
iPhone Setup & Synch iPhone/iPad/iPod Support
Microsoft Office Support

Email Setup/Support
Quickbooks Support
Install Data Backup System
Install Uninterruptible Power Supply (UPS)
 Printer/Scanner Support
Home Networking:
Add A Device
**Data Recovery
**Manual Data Backup
** PC to PC Data Transfer
**Moderate = 10+ GB –
20 GB 

$90/90 Minute Secure Remote Service Session

No additonal charge if 
your session runs longer

New Computer/Device
Set-Up
***Data Recovery
***PC to PC Data Transfer
***Manual Data Backup
*** Complex = more than
20+ GB
 

Hardware  Services
$90 Labor Rate


PLUS NECESSARY PARTS

REPAIRS & UPGRADES
Manufacturer Specified Parts;  No Mark-up.
 Drop Off / Pick Up
 in Rogue River only.